Q: Where should you get your windshield replaced
A: Cascade Glass will perform high-quality repairs and service at a fair price and use only proven merchandise of high quality that’s distributed by reputable firms. We only employ certified skilled technicians who have a sense of personal obligation to each consumer
Q: What holds your windshield in place?
A: Auto manufacturers use urethane to bond the windshield to the body of your car. We only use OEM approved urethane systems that make your windshield replacement crash ready in 30 minutes.
Q: What does the windshield do for safety?
A: The windshield adds structural strength to the overall vehicle and, for some airbags to work as designed, they must deflect off the windshield. The adhesive holds the windshield in place upon impact and the windshield is designed to transfer energy from the accident.
Repairs are recommended only when necessary and in accordance with the current D.O.T. and ANSI repair and replacement standards as well as the Federal Motor Vehicle Safety Standards (FMVSS). We will offer the consumer a price estimate for work needing to be performed and furnish or post copies of any warranties covering parts or services. Prior to providing any services, authorization for all work done will be given in writing. The consumer will be notified if appointments or completion promises cannot be met. Technicians will exercise reasonable care for the consumer’s property while in our possession. A system for fair settlement of consumer complaints will be maintained. The highest standards of our profession will be upheld and we will always seek to correct any and all issues within the windshield industry.